Your natural lash health is our top priority! We will only place extensions that are the appropriate weight and length for your lashes to ensure the safety of your natural lashes. At Lash But Not Least we customize all our lash extensions based on the health and size of your natural lashes. We also recommend lengths and a variety of styles that compliment you natural facial features so that your extensions look aesthetically pleasing. Also remember not all styles will look the same on others, due to all having unique natural lashes.
Non-Refundable Booking Policy
To secure an appointment, we require a card on file through our booking site when you schedule any appointment. We can not see any of our client's card on file, nor will we charge your card unless you are late or cancel without a 48hr notice. Anyone more than 15 mins late or cancel without proper notice will result in a charge of 50% of your scheduled service/services.
Cancellation Notice Policy
We require at least 48 hours notice to reschedule or cancel any appointments. Failure to comply will result a charge of 50% of your scheduled service/services you are late.
Client Lash Hygiene Policy
Please arrive to your lash appointment with no product, contacts, makeup (particularly eye makeup). This will ensure that we dedicate all of your appointment time to applying your lashes. Eye makeup can affect the integrity of your lashes, please remove all eye makeup prior to your appointment. Or a $15 fee will be applied towards a lash bath. *All full lash sets include a complimentary lash bath, clients will be responsible for washing lashes prior to all fill-in lash appointments.
Please arrive at your appointment on time. If you arrive early, please wait in our waiting area until your allocated appointment time as I may be with another client, or preparing for your appointment. You will have a 15 mins grace period if you are late, anything more will resort in a cancellation, and a charge of 50% of your scheduled service/services will be charged if you are late.
No Audience Policy
Due to insurance and Osha compliance, children and/or pets are not allowed. Also, due to the size of my lash room, friends and family members are not permitted during your appointment.
Infilling Other Technicians Work Policy
Due to the high quality of products we use, we will not infill another technician’s work. Also to ensure that lashes are isolated and placed properly a removal and full set would be required.
After Hours Policy
After hours are considered to be late appointments. Anything after 5pm, which is considered to be after business hours will be an extra $35.
Refund/ Return Policy
All Sales are final, no returns or refunds provided.